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Our Services
Sales Assistance
We provide advice on the ideal products to supply its clients based on a project basis.

Our trained sales people are always ready to inspect and assist in the selection of the items needed. Moreover, they provide clients with technical information, different modes of application, product comparison and other relevant requirements.

In terms of the pipeline business, our Company meets your specifications by providing a quick service and assisting in your needs: best pricing from suppliers, transport and delivery services, import duties, insurance and inspection, hence, taking the hassle out of importing goods required by clients.
Site Services
Pipe Installation

The Site Services offered by Sfeir Trading FZC provides assistance on pipe installation, such as site supervision or site inspection, and site lamination.

Inspection Reports

Inspection Reports are filled by our Site Service Engineer/supervisor. The reports include Quality assurance check list (Delivery and Installation), Pipe Deflection Report and the Hydro test Report.

Our qualified Site Engineers and supervisors extend their experience and knowledge at the site only in advising the crew when they face difficulties during the installation process. They advice the contractor’s employees about the installation process.

Site Services minimizes the time of installation, waste of materials, poor workmanship, repair works etc. The Field Service engineer fills a site service report for each project.

Check List

The following are the check list and reports filled by Sfeir Trading Field service and site service engineers and the report are submitted to the client / contractor and one copy is be kept in our record.

1. Quality Assurance Check List for the Delivery and Installation
2. Pipe Deflection Report
3. Hydro Test Report

Installations Guidelines

The Site Services department assists clients in understanding the installations guidelines by providing the following:

Installation Presentation:
Overview the installation procedure and propose recommendations prior to start of the installation.

Installation Manual:
Provide installation manual which support the contractor on the proper soil, handling, storage, bedding, laying, joining, backfilling and testing procedures.

On The Site Training:
Sfeir Trading FZC will provide the contractor a site service representative to train on the site preparation, installation and testing.

Site Visits:
Periodic visits during the period of pipe installation to insure all theinstallation activities are performed properly as per standard.

The installation of the line has been successfully completed according to standards.

Customer’s Survey:
Our representative conducts a customer feedback survey to check if there is any room for customer service improvement.

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